Effective Date: 29/12/2024
Welcome to ANANYA PASTRY PINNACLE! At Ananya, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us at our restaurant in Nagercoil or through any online services we may provide.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, and physical address when making reservations or inquiries.
Transaction Information: Details of purchases, including the type of items ordered and payment methods used.
Feedback and Communication: Information you provide when giving feedback, filling out surveys, or communicating with us.
Website or App Usage: If applicable, data such as IP addresses, browser types, and cookies when you visit our website or mobile applications.
2. How We Use Your Information
We use your personal information to:
Process and manage reservations and orders.
Improve our menu, services, and customer experience.
Send you updates, promotions, and offers (with your consent).
Respond to your queries and feedback.
Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Service Providers: Third-party vendors that help us with payment processing, email communication, or marketing services.
Legal Authorities: If required by law or to protect our rights and property.
4. Data Security
We employ appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no system can be 100% secure, so we encourage you to protect your information.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Withdraw consent for data processing (where consent is required).
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
If we use cookies on our website, they help us enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some functionalities of our website may be limited.
7. Third-Party Links
Our website or marketing materials may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
ANANYA PASTRY PINNACLE
Address: Chettikulam, Nagercoil, Tamil Nadu
Phone: 9443177606
Email: help@hotelananya.in
Thank you for trusting Ananya. We look forward to serving you the best biryani, bakery items, coffee, tea, etc., in Nagercoil!